Logistics & Fulfilment

Shipping & Returns

Free UK delivery on all orders. Every shipment is dispatched in tamper-evident packaging with full tracking as standard.

Free UK Delivery No minimum order
Same-Day Dispatch Orders before 2 PM
Tamper-Evident Secure packaging
Full Tracking Every shipment

Shipping Rates & Timeframes

Service Estimated Delivery Tracking Cost
UK Standard 2–3 working days Included FREE
UK Express (Next Day) 1 working day Included £4.99
Europe Standard 5–10 working days Included £9.99
Europe Express 3–5 working days Included £14.99

Order Processing

Orders placed before 2:00 PM (GMT) on business days are dispatched the same day. Orders placed after this cut-off, or on weekends and bank holidays, are processed the following business day.

  • Tracking number emailed upon dispatch
  • Discreet, tamper-evident packaging
  • Temperature-controlled shipping for peptides
  • COA documentation included with every order

International Shipping

We ship to researchers across Europe with tracked delivery on all international orders.

  • Customs duties are the recipient's responsibility
  • Delivery times subject to local customs processing
  • All items declared as research materials
  • Express international options available

100% Money-Back Guarantee

We stand behind the quality of every compound we supply. If you are unsatisfied with any product, contact our team within 30 days for a full refund or replacement.

1

Contact Us

Email our support team with your order number

2

Arrange Return

We provide instructions and prepaid labels where applicable

3

Quality Review

Returned items inspected within 48 hours of receipt

4

Refund Issued

Full refund processed within 5 working days

Research Use Only: All products are shipped as research materials. It is the buyer's responsibility to ensure compliance with local laws and regulations regarding the import of research compounds. Products are not intended for human consumption.

Need Help With an Order?

Our support team is available Monday–Friday to assist with shipping queries, returns, and order tracking.

Contact Support